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Compatible Technologies
Finish: Hard plastic Finishing
Receive an alert or shut off your water main if your toilet leaks. Place the Leak Sensor near your toilet or other fixtures and configure your Hub to take action when water is detected.
Know when the sump pump fills up, BEFORE it overflows. Dangle the remote sensor probe in the tank to receive a notification and hear an alarm if the water level rises higher than it should.
Stop worrying about appliances leaking. The remote sensor probe can fit under refrigerators, washing machines, and dishwashers to let you know when something fishy happens.
Support
DOCUMENTS
Features
- Battery Powered: Use anywhere in your home without running any wires or looking for power.
- Built-In Buzzer: To alert those nearby when water is detected.
- Flexible Installation: Use it anywhere - mount on a wall next to a fixture, place it next to a water heater, etc.
- Low Profile: To fit underneath appliances and stay out of your way.
- Remote Sensor Probe: For use in tight spaces, sump pumps, or under appliances.
- Water Resistant: So you don't have to throw it away after one use., or under appliances.
THIRSTY FOR ACTION
Use the Leak Sensor with your Z-Wave Hub to potentially save thousands of dollars in water damage. Get an alert or turn off your water main when an appliance malfunctions, the toilet leaks, or the sump pump starts to overflow. It also has multiple mounting options and a remote sensor probe, so the Leak Sensor can monitor any water-related appliance or fixture.
Spec/Info
Power supply: 2x CR123 3.0V battery
Working current: 35mA
Power Consumption: 0.13W
Operating temperature: 32 – 104 °F (0 – 40 °C)
Warranty: One Year Parts & Labor
Sensor Dimensions: Ø2.63” x 1”
Raido Protocol: Z-Wave(500 series)
Radio Frequency: 908.4 MHz US
Capabilities: Notifications(Water Alarm)
Binary Sensor (Water)
Audible Alarm
Range: Up to 150’ depending on environment
User Manual
Sensor
Sensor Cradle
Remote Sensor Probe
Battery
1x Screw
1x Wall Anchor
Frequently Asked Questions
QUESTIONS
Dome Leak Sensor
Can I control my Smart Valve using the Leak Sensor?
The easiest way to automatically close your smart valve when the Leak Sensor detects water is to use a home automation Hub like Wink, SmartThings, or Vera. The Hub will let you control and monitor devices from different manufacturers or even protocols (like WiFi, Z-Wave, Zigbee, etc.) so you can worry about what the devices should do, now how they are talking to each other.
After you configure your Smart Valve to appear in your home automation Hub, do the same with the Leak Sensor and create an automation rule to automatically shut off the valve when the Leak Sensor detects moisture. If you need more specific details, take a look at our how-to’s page, or feel free to reach out to our support team.
After you configure your Smart Valve to appear in your home automation Hub, do the same with the Leak Sensor and create an automation rule to automatically shut off the valve when the Leak Sensor detects moisture. If you need more specific details, take a look at our how-to’s page, or feel free to reach out to our support team.
Can I use the Leak Sensor in a Sump Pump?
Yes! Our Leak Sensor is perfect for monitoring sump pumps. To use in a Sump Pump, mount the sensor in its cradle and dangle the Remote Sensor Probe inside the Sump Pump pit. Make sure the probe is a few inches below the top of the pit, and configure your Hub to notify you or sound an alarm if the water level reaches too high.
Can I use the Leak Sensor outside?
The Leak Sensor is not designed for outdoor use. However, with some careful planning, you might be able to use it outside safely. There are a few things to keep in mind when using Z-Wave devices and electronics in general outside, each of which we will discuss closely:
Extreme Heat and Cold
In extremely cold conditions, three things happen in electronics:
Batteries are a concern with the Leak Sensor since it’s powered by a CR2 battery, along with thermal expansion. Since the Leak Sensor wasn’t designed to withstand these conditions, the cold could damage it, though it has better chances of survival in drier climates.
The heat should not interfere with proper functioning.
Humidity/Rain
Direct rainfall and high humidity will not be an issue with the Leak Sensor since it is water proof. It’s best to keep the Leak Sensor in a the driest possible environment, but it will still work if there is moisture.
Z-Wave Network Coverage
Z-Wave signals become weaker as they travel over distances (called “attenuation,”) and this is especially true when passing Z-Wave signals from the inside to the outside. The thickness and construction materials (iron bars, concrete, etc.) seen in exterior walls make it less friendly to Z-Wave signals than typical interior walls, and the potentially higher humidity levels outside will also interfere with your Z-Wave signal. It is best to include multiple extenders or plugged in devices near the external wall closest to your installation location, but still inside, so a stable connection is formed between the main controller and your device.
- Extreme Heat and Cold
- Humidity/rain
- Z-Wave network coverage
Extreme Heat and Cold
In extremely cold conditions, three things happen in electronics:
- Water from the atmosphere will condense on the surface and either short the circuit or freeze and expand, causing components to come loose and malfunction.
- Since different materials expand and contract with changing temperatures at different rates, soldered and otherwise attached components can disconnect from each other.
- Batteries start to discharge and become ineffective
Batteries are a concern with the Leak Sensor since it’s powered by a CR2 battery, along with thermal expansion. Since the Leak Sensor wasn’t designed to withstand these conditions, the cold could damage it, though it has better chances of survival in drier climates.
The heat should not interfere with proper functioning.
Humidity/Rain
Direct rainfall and high humidity will not be an issue with the Leak Sensor since it is water proof. It’s best to keep the Leak Sensor in a the driest possible environment, but it will still work if there is moisture.
Z-Wave Network Coverage
Z-Wave signals become weaker as they travel over distances (called “attenuation,”) and this is especially true when passing Z-Wave signals from the inside to the outside. The thickness and construction materials (iron bars, concrete, etc.) seen in exterior walls make it less friendly to Z-Wave signals than typical interior walls, and the potentially higher humidity levels outside will also interfere with your Z-Wave signal. It is best to include multiple extenders or plugged in devices near the external wall closest to your installation location, but still inside, so a stable connection is formed between the main controller and your device.
Can the Vivint Smart Thermostat work as a standalone thermostat (i.e. without a SkyControl)?
Yes. The setup has to be done at the Vivint Smart Thermostat itself. It will not support schedules without a SkyControl.
Does the Vivint Smart Thermostat act as a z-wave repeater?
- If a C wire is available from the HVAC system, the Vivint Smart Thermostat will act as a Z-Wave repeater.
Does the Vivint Smart Thermostat work with Go!Control?
- The Vivint Smart Thermostat is intended to be compatible with Go!Control but has not been validated.
- SmartComfort, remote configuration, and wireless updating is not supported using a Go!Control.
How can the Vivint Smart Thermostat be powered?
- The Vivint Smart Thermostat should use the C wire for uninterrupted power when available.
- It can also use 4 AA batteries.
How do I delete all user codes on my SmartCode?
Deleting All User Codes with the Mastercode Enabled
1. Keep door open. Press the Program button once. The keypad will flash green and you will hear three beeps.
2. Press Lock button once.
3. Enter Mastercode
4. Press Lock button once
5. Press “9” six times.
6. Press Lock button once
7. Press “9” six times.
8. Press Lock button once.
If programming is successful, the keypad will flash green once with one beep.
If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure to enter a valid Mastercode in step 3 during your next attempt
9. Press the Lock button while the door is open and unlocked. If the latch bolt does not extend to lock, then all codes have been successfully deleted.
1. Keep door open. Press the Program button once. The keypad will flash green and you will hear three beeps.
2. Press Lock button once.
3. Enter Mastercode
4. Press Lock button once
5. Press “9” six times.
6. Press Lock button once
7. Press “9” six times.
8. Press Lock button once.
If programming is successful, the keypad will flash green once with one beep.
If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure to enter a valid Mastercode in step 3 during your next attempt
9. Press the Lock button while the door is open and unlocked. If the latch bolt does not extend to lock, then all codes have been successfully deleted.
How do I enable/delete the mastercode on my Smartcode touchscreen?
Enabling and Setting the Mastercode
Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.
1. Keep door open. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).
2. Press Checkmark symbol once.
3. Enter new Mastercode.
4. Press Lock symbol once.
5. Re-enter Mastercode.
6. Press Lock symbol once
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Make sure the Mastercode has not already been programmed. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.
7. Make sure switch #3 is on, and press the Program button once. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.
Disabling and Deleting the Mastercode
1. Keep door open. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).
2. Press Checkmark symbol once.
3. Press Lock symbol once.
4. Enter Mastercode.
5. Press Lock symbol once
6. Re-enter Mastercode.
7. Press Lock symbol once.
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Make sure the Mastercode has been enabled before trying to disable it. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6.
8. Make sure switch #3 is on, and press the Program button once. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled.
Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.
1. Keep door open. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).
2. Press Checkmark symbol once.
3. Enter new Mastercode.
4. Press Lock symbol once.
5. Re-enter Mastercode.
6. Press Lock symbol once
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Make sure the Mastercode has not already been programmed. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.
7. Make sure switch #3 is on, and press the Program button once. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.
Disabling and Deleting the Mastercode
1. Keep door open. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).
2. Press Checkmark symbol once.
3. Press Lock symbol once.
4. Enter Mastercode.
5. Press Lock symbol once
6. Re-enter Mastercode.
7. Press Lock symbol once.
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Make sure the Mastercode has been enabled before trying to disable it. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6.
8. Make sure switch #3 is on, and press the Program button once. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled.
How do I enable/delete the mastercode on my Smartcode?
Enabling and Setting the Mastercode
Programming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.
1. Keep door open. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).
2. Enter new Mastercode.
3. Press Lock button once.
4. Re-enter Mastercode.
5. Press Lock button once.
If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure the Mastercode has not already been programmed. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.
6. Make sure switch #3 is on, and press the Program button once. If you hear three beeps and
Note: The lock will time out after five seconds.
Disabling and Deleting the Mastercode
1. Keep door open. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).
2. Press Lock button once.
3. Enter Mastercode.
4. Press Lock button once.
5. Re-enter Mastercode.
6. Press Lock button once.
If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure the Mastercode has been enabled before trying to disable it. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.
7. Make sure switch #3 is on, and press the Program button once. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.
Note: The lock will time out after five seconds.
Programming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.
1. Keep door open. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).
2. Enter new Mastercode.
3. Press Lock button once.
4. Re-enter Mastercode.
5. Press Lock button once.
If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure the Mastercode has not already been programmed. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.
6. Make sure switch #3 is on, and press the Program button once. If you hear three beeps and
Note: The lock will time out after five seconds.
Disabling and Deleting the Mastercode
1. Keep door open. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).
2. Press Lock button once.
3. Enter Mastercode.
4. Press Lock button once.
5. Re-enter Mastercode.
6. Press Lock button once.
If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure the Mastercode has been enabled before trying to disable it. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.
7. Make sure switch #3 is on, and press the Program button once. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.
Note: The lock will time out after five seconds.
How do I install/replace my Signature Series or SmartCode Deadbolt batteries?
- Remove battery cover and battery pack from interior assembly.
- Install 4 AA batteries in battery pack.
- Install battery pack.
- If a smart home product- Initiate the pairing process at your smart home controller.
How do I install/replace my SmartCode lever batteries?
If a deadbolt is installed above the lever, remove interior assembly when battery replacement is required.
- Remove battery cover and battery pack from interior assembly.
- Install 4 AA batteries in battery pack.
- Install battery pack.
- If a smart home product- Initiate the pairing process at your smart home controller.
How do I replace the batteries on the Vivint Smart Thermostat?
- Gently pull the Vivint Smart Thermostat straight off the wall mounting plate. Remove the old AA batteries and replace with 4 new alkaline AA batteries.
How do I update the firmware on my Vivint Smart Thermostat?
- The Vivint Smart Thermostat will automatically update its firmware when a new version is detected by the SkyControl. This currently takes about 30 minutes. This should happen shortly after initial install or in correlation with a SkyControl update.
How does the Leak Sensor actually work?
Very well.
The legs on the bottom of the Leak Sensor are electrical contacts, and when something conductive (like water) touches them, it registers as a short circuit. That's also why the sensor will not work if you use it in a metal pan - metal is a conductive surface that triggers the sensor.
The sensor also comes with a cradle and a remote probe to monitor hard to reach areas.
After a leak is detected, your sensor will sound an audible alarm on top of sending a message to your Z-Wave hub. That way, you can react to a leak even if your power goes out and your hub is offline.
How long do batteries last on the Vivint Smart Thermostat?
- This has not been fully tested but the target is 1-2 years.
How many Vivint Smart Thermostats can be used in one install?
- One thermostat per HVAC zone. Currently there is no limit on Vivint Smart Thermostats per install.
How to add a user code on my Smartcode touchscreen?
Adding User Codes with the Mastercode Enabled
The procedure for adding user codes is different when the Mastercode is enabled. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.
1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.
2. Press Checkmark symbol once.
3. Enter Mastercode.
4. Press Lock symbol once
5. Enter new user code.
6. Press Lock symbol once.
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Make sure the lock has room for an additional code. If all user codes are filled, delete a code to make room for this one. Make sure to enter a valid Mastercode in step 3.
7. While the door is open and locked, test the user code to make sure it unlocks the door.
Adding User Codes with the Mastercode Diabled
Programming Timeout
During programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.
1. Make sure the door is open. Press the Program button once.
2. Press checkmark symbol once.
3. Enter user code. A total of 16 user codes may be programmed. Each user code must be a unique code between 4 and 8 digits.
4. Press lock symbol once.
5. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.)
Checkmark symbol with one beep - Programming was successful.
“X” pattern with three beeps - Programming was unsuccessful. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Make sure the lock has room for an additional code. If all user code positions are filled, delete a code to make room for this one.
The procedure for adding user codes is different when the Mastercode is enabled. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.
1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.
2. Press Checkmark symbol once.
3. Enter Mastercode.
4. Press Lock symbol once
5. Enter new user code.
6. Press Lock symbol once.
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Make sure the lock has room for an additional code. If all user codes are filled, delete a code to make room for this one. Make sure to enter a valid Mastercode in step 3.
7. While the door is open and locked, test the user code to make sure it unlocks the door.
Adding User Codes with the Mastercode Diabled
Programming Timeout
During programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.
1. Make sure the door is open. Press the Program button once.
2. Press checkmark symbol once.
3. Enter user code. A total of 16 user codes may be programmed. Each user code must be a unique code between 4 and 8 digits.
4. Press lock symbol once.
5. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.)
Checkmark symbol with one beep - Programming was successful.
“X” pattern with three beeps - Programming was unsuccessful. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Make sure the lock has room for an additional code. If all user code positions are filled, delete a code to make room for this one.
How to change Auto-Lock time delay on my Smartcode 888?
Auto-lock automatically re-locks the door after unlocking. This feature is set to 30 seconds and is turned off by default.
1. Press program button once
2. Press button ‘A’ once
3. Press button ‘9-0’ once.
4. Press button once that corresponds to desired time delay:
‘1-2’ = 30 sec
‘3-4’ = 60 sec
‘5-6’ = 90 sec
‘7-8” = 120 sec
‘9-0’ = 180 sec
5. Press lock button once
1. Press program button once
2. Press button ‘A’ once
3. Press button ‘9-0’ once.
4. Press button once that corresponds to desired time delay:
‘1-2’ = 30 sec
‘3-4’ = 60 sec
‘5-6’ = 90 sec
‘7-8” = 120 sec
‘9-0’ = 180 sec
5. Press lock button once
How to delete a/all user code(s) on my Smartcode touchscreen?
Deleting a Single User Code with the Mastercode Disabled
Note: All codes may be deleted at once if the mastercode is enabled. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.
1. Keep door open. Press Program button once.
2. Press Checkmark symbol once.
3. Press Lock symbol once.
4. Enter user code to be deleted
5. Press Lock symbol once.
6. Re-enter user code
7. Re-enter user code
If unsuccessful - Make sure to enter the same valid code in steps 4 and 6.
If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.
Deleting a Single User Code with the Mastercode Enabled
1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.
2. Press Checkmark symbol once
3. Press Lock symbol once.
4. Enter Mastercode.
5. Press Lock symbol once
6. Enter user code to be deleted.
7. Press Lock symbol once.
8. Re-enter user code to be deleted.
9. Press Lock symbol once.
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Make sure to enter a valid Mastercode in step 4.
10. While the door is open and locked, test the user code to make sure it no longer unlocks the door.
Deleting All User Codes with the Mastercode Enabled
1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.
2. Press Checkmark symbol once
3. Press Lock symbol once.
4. Enter Mastercode.
5. Press Lock symbol once.
6. Press “9” six times
7. Press Lock symbol once
8. Press “9” six times
9 Press Lock symbol once.
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. Make sure to enter a valid Mastercode in step 4 during your next attempt.
10. While the door is open and unlocked, press the Lock symbol. If the latch bolt does not extend to lock, then all codes have been successfully deleted.
Note: All codes may be deleted at once if the mastercode is enabled. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.
1. Keep door open. Press Program button once.
2. Press Checkmark symbol once.
3. Press Lock symbol once.
4. Enter user code to be deleted
5. Press Lock symbol once.
6. Re-enter user code
7. Re-enter user code
If unsuccessful - Make sure to enter the same valid code in steps 4 and 6.
If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.
Deleting a Single User Code with the Mastercode Enabled
1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.
2. Press Checkmark symbol once
3. Press Lock symbol once.
4. Enter Mastercode.
5. Press Lock symbol once
6. Enter user code to be deleted.
7. Press Lock symbol once.
8. Re-enter user code to be deleted.
9. Press Lock symbol once.
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Make sure to enter a valid Mastercode in step 4.
10. While the door is open and locked, test the user code to make sure it no longer unlocks the door.
Deleting All User Codes with the Mastercode Enabled
1. Keep door open. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.
2. Press Checkmark symbol once
3. Press Lock symbol once.
4. Enter Mastercode.
5. Press Lock symbol once.
6. Press “9” six times
7. Press Lock symbol once
8. Press “9” six times
9 Press Lock symbol once.
If programming is successful, the Checkmark will illuminate and you will hear one beep.
If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. Make sure to enter a valid Mastercode in step 4 during your next attempt.
10. While the door is open and unlocked, press the Lock symbol. If the latch bolt does not extend to lock, then all codes have been successfully deleted.
How to enable/disable Auto-Lock on my Smartcode 888?
Auto-lock automatically re-locks the door after unlocking. This feature is set to 30 seconds and is turned off by default.
1. Press program button once
2. Press button ‘A’ once
3. Press button ‘3-4’ multiple times if needed to reach desired state. Green lock button means feature is enabled. Red lock button means feature is disabled.
4. Press lock button once.
1. Press program button once
2. Press button ‘A’ once
3. Press button ‘3-4’ multiple times if needed to reach desired state. Green lock button means feature is enabled. Red lock button means feature is disabled.
4. Press lock button once.
How to mute/unmute lock on my Smartcode 888?
Audio is on by default.
How to mute/unmute audio
1. Press program button once.
2. Press button ‘A’ once.
3. Press button ‘5-6’ multiple times. If needed to reach desired stat. Green lock button means feature is enabled. Red lock button means feature is disabled.
4. Press Lock button once
How to mute/unmute audio
1. Press program button once.
2. Press button ‘A’ once.
3. Press button ‘5-6’ multiple times. If needed to reach desired stat. Green lock button means feature is enabled. Red lock button means feature is disabled.
4. Press Lock button once
How to peform a door handing for my Smartcode touchscreen?
Perform the automatic door handing process
1. Remove the interior cover and battery pack
2. Make sure the door is open, and insert the battery pack.
3. After a few seconds, the latch bolt will retract and extend on its own to learn the orientation of the door. This is called the door handing process, and it is crucial to lock operation. Once the door handing process is complete, the touchscreen will indicate success or failure: Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
4. If the touchscreen indicates a failure, attempt this procedure again. If the door handing process is still unsuccessful after a second attempt, consult the Programming and Troubleshooting Guide on the SmartCode 915.
Perform the manual door handing process
If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green.
3. Press the Program button once more.
4. The latch bolt will extend and retract to learn the orientation of the door. Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
1. Remove the interior cover and battery pack
2. Make sure the door is open, and insert the battery pack.
3. After a few seconds, the latch bolt will retract and extend on its own to learn the orientation of the door. This is called the door handing process, and it is crucial to lock operation. Once the door handing process is complete, the touchscreen will indicate success or failure: Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
4. If the touchscreen indicates a failure, attempt this procedure again. If the door handing process is still unsuccessful after a second attempt, consult the Programming and Troubleshooting Guide on the SmartCode 915.
Perform the manual door handing process
If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green.
3. Press the Program button once more.
4. The latch bolt will extend and retract to learn the orientation of the door. Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
How to peform a door handing for my Smartcode touchscreen?
Perform the automatic door handing process
1. Remove the interior cover and battery pack
2. Make sure the door is open, and insert the battery pack.
3. After a few seconds, the latch bolt will retract and extend on its own to learn the orientation of the door. This is called the door handing process, and it is crucial to lock operation. Once the door handing process is complete, the touchscreen will indicate success or failure: Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
4. If the touchscreen indicates a failure, attempt this procedure again. If the door handing process is still unsuccessful after a second attempt, consult the Programming and Troubleshooting Guide on the SmartCode 915.
Perform the manual door handing process
If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green.
3. Press the Program button once more.
4. The latch bolt will extend and retract to learn the orientation of the door. Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
1. Remove the interior cover and battery pack
2. Make sure the door is open, and insert the battery pack.
3. After a few seconds, the latch bolt will retract and extend on its own to learn the orientation of the door. This is called the door handing process, and it is crucial to lock operation. Once the door handing process is complete, the touchscreen will indicate success or failure: Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
4. If the touchscreen indicates a failure, attempt this procedure again. If the door handing process is still unsuccessful after a second attempt, consult the Programming and Troubleshooting Guide on the SmartCode 915.
Perform the manual door handing process
If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green.
3. Press the Program button once more.
4. The latch bolt will extend and retract to learn the orientation of the door. Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
How to preform a manual door handing on my Smartcode 888?
If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door.
1. Remove battery pack.
2. Press and HOLD the program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green.
3. Press the program button once more.
4. The latch bolt will extend and retract to learn the orientation of the door.
The Status LED will indication success or failure
Success: flashes green
Failure: flashes red
1. Remove battery pack.
2. Press and HOLD the program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green.
3. Press the program button once more.
4. The latch bolt will extend and retract to learn the orientation of the door.
The Status LED will indication success or failure
Success: flashes green
Failure: flashes red
How to restore default settings on my Signature Series or SmartCode Deadbolt? Perform a factory reset
Factory Reset
A factory reset will restore the lock to factory default settings and if the lock is paired to a smart home it will remove the lock from your smart home system.
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.
3. Press the Program button once more. When the LED flashes green and you hear two beeps, the lock has been reset.
4. Perform the door handing process again to teach the lock the orientation of the door.
5. IF LOCK IS A HOMECONNECT LOCK: Perform the inclusion process again to add the lock back into your network and controller.
A factory reset will restore the lock to factory default settings and if the lock is paired to a smart home it will remove the lock from your smart home system.
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.
3. Press the Program button once more. When the LED flashes green and you hear two beeps, the lock has been reset.
4. Perform the door handing process again to teach the lock the orientation of the door.
5. IF LOCK IS A HOMECONNECT LOCK: Perform the inclusion process again to add the lock back into your network and controller.
How to restore default settings on my SmartCode lever? Perform a factory reset
Factory Reset
A factory reset will restore the lock to factory default settings and if the lock is paired to a smart home it will remove the lock from your smart home system.
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.
3. Press the Program button once more. When the LED flashes green and you hear two beeps, the lock has been reset.
4. IF A SMART LOCK PRODUCT: Pair the lock with your smart home system
5. Add user codes to your lock.
A factory reset will restore the lock to factory default settings and if the lock is paired to a smart home it will remove the lock from your smart home system.
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.
3. Press the Program button once more. When the LED flashes green and you hear two beeps, the lock has been reset.
4. IF A SMART LOCK PRODUCT: Pair the lock with your smart home system
5. Add user codes to your lock.
How to restore default settings on my SmartCode touchscreen? Perform a factory reset
A factory reset will delete all codes associated with the lock.
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.
3. Press the Program button once more. The status LED will flash green and red several times.
4. After a few seconds, the lock will initiate the door handing process, and the latch bolt will extend and retract to learn the orientation of the door.
1. Remove battery pack.
2. Press and HOLD the Program button while reinserting the battery pack. Keep holding the button for 30 seconds until the lock beeps and the status LED flashes red.
3. Press the Program button once more. The status LED will flash green and red several times.
4. After a few seconds, the lock will initiate the door handing process, and the latch bolt will extend and retract to learn the orientation of the door.
How to turn on/off the LED light on my Smartcode 888?
Status LED
The status LED blinks every 6 seconds to communicate whether the door is locked or unlocked. This feature is on by default.
Turn Status LED on/off
1. Press programming button once
2. Press button ‘A’ once.
3. Press button ‘1-2’ multiple times if needed to reach desired state. Green lock button means feature is enabled. Red lock button means feature is diabled.
4. Press lock button once.
The status LED blinks every 6 seconds to communicate whether the door is locked or unlocked. This feature is on by default.
Turn Status LED on/off
1. Press programming button once
2. Press button ‘A’ once.
3. Press button ‘1-2’ multiple times if needed to reach desired state. Green lock button means feature is enabled. Red lock button means feature is diabled.
4. Press lock button once.
On my Smartcode 888, the lock button flashes green with continuous beeping sound for two seconds.
The door jammed while attempting to lock. Please manually re-lock the door. If needed, reposition the strike.
On my Smartcode 888, the lock button flashes red 15 times with 15 beeps.
You’ve entered three incorrect codes within one minute. Please re-enter your code after 60 seconds keypad lockout.
On my Smartcode 888, the lock button flashes red once with a beep.
You may have entered an incorrect code. Please reenter the code.
On my Smartcode 888, the lock button flashes red three times with three beeps.
There are two reasons for this to occur:
1. No user code programmed. Program at least one user code.
2. Either programming timeout after five seconds or unsuccessful programming. You should attempt the programming procedure again.
1. No user code programmed. Program at least one user code.
2. Either programming timeout after five seconds or unsuccessful programming. You should attempt the programming procedure again.
On my Smartcode 888, the lock button flashes red with fast beeping sounds for three to four seconds
This is a low battery alert. Please replace you batteries.
On my Smartcode deadbolt or lever, the batteries drain within one day.
The lock must be replaced. Contact Technical Support.
On my Smartcode Deadbolt, Keypad flashes green with continuous beeping sound for two seconds.
Door jammed while attempting to lock.Manually re-lock door. If needed, reposition strike
On my Smartcode Deadbolt, Keypad flashes red 15 time with 15 beep (beeping sound will only be heard if switch #3 is on)
You’ve entered three incorrect codes within one minute. Please re-enter your code after 60 seconds keypad lockout.
On my Smartcode Deadbolt, Keypad flashes red once with one beep* (beeping sound will only be heard if switch #3 is on)
One incorrect code entered. Re-enter code
On my Smartcode Deadbolt, Keypad flashes red three times with three beeps* (beeping sound will only be heard if switch #3 is on)
Three possible reasons:
1. No user code programmed. Program at least one user code.
2. Programming timeout after five seconds. Attempt programming procedure again.
3. Unsuccessful programming. Attempt programming procedure again.
1. No user code programmed. Program at least one user code.
2. Programming timeout after five seconds. Attempt programming procedure again.
3. Unsuccessful programming. Attempt programming procedure again.
On my Smartcode Deadbolt, Keypad flashes red with fast beeping sound for three to four seconds.
Replace batteries.
On my Smartcode Deadbolt, Lock beeps continuously
Interior assembly is disconnected from exterior. Remove battery pack, reconnect the interior to the exterior, then reinstall battery pack.
On my Smartcode Deadbolt, the deadbolt latch does not extend or retract on its own during the door handing process.
Four possible issues:
1. The door handing process was not performed correctly. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own.
2. The mounting plate is placing tension on the torque blade.
For 913 - See page 10 here.
For 914 - See page 10 here.
For 915 – See page 12 here.
For 916 – See page 12 here.
3. The latch and strike are misaligned, causing the latch to bind. If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online
4. The keypad is unresponsive. Make sure switch #3 is on. Use a fresh set of batteries and perform the door handing process. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping sound. If no beeping is heard, this is a keypad error. Contact Technical Support for further troubleshooting.
1. The door handing process was not performed correctly. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own.
2. The mounting plate is placing tension on the torque blade.
For 913 - See page 10 here.
For 914 - See page 10 here.
For 915 – See page 12 here.
For 916 – See page 12 here.
3. The latch and strike are misaligned, causing the latch to bind. If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online
4. The keypad is unresponsive. Make sure switch #3 is on. Use a fresh set of batteries and perform the door handing process. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping sound. If no beeping is heard, this is a keypad error. Contact Technical Support for further troubleshooting.
On my Smartcode Deadbolt, the deadbolt latch does not extend or retract on its own during the door handing process.
Four possible issues:
1. The door handing process was not performed correctly. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own.
2. The mounting plate is placing tension on the torque blade.
For 913 - See page 10 here.
For 914 - See page 10 here.
For 915 – See page 12 here.
For 916 – See page 12 here.
3. The latch and strike are misaligned, causing the latch to bind. If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online
4. The keypad is unresponsive. Make sure switch #3 is on. Use a fresh set of batteries and perform the door handing process. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping sound. If no beeping is heard, this is a keypad error. Contact Technical Support for further troubleshooting.
1. The door handing process was not performed correctly. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own.
2. The mounting plate is placing tension on the torque blade.
For 913 - See page 10 here.
For 914 - See page 10 here.
For 915 – See page 12 here.
For 916 – See page 12 here.
3. The latch and strike are misaligned, causing the latch to bind. If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online
4. The keypad is unresponsive. Make sure switch #3 is on. Use a fresh set of batteries and perform the door handing process. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping sound. If no beeping is heard, this is a keypad error. Contact Technical Support for further troubleshooting.
On my Smartcode Deadbolt, the lock beeps, the keypad flashes red, and the door cannot lock.
8 possible issues:
- The door handing process was not executed during installation. This step will teach your lock the orientation of your door and is crucial to lock operation.
- Remove interior cover and battery pack.
- Press and HOLD the Lock button while installing battery pack. Hold button until the latch bolt starts moving on its own.
- Did the latch bolt retract and extend on its own when the battery pack was installed? Note: Latch bolt will only retract half way.
NO - Remove battery pack, wait 15 seconds, then attempt the process again.
YES - Door handing process was successful!
- The hole in the door is misaligned.
Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. - The wrong deadbolt latch is installed.
SmartCode deadbolts require a tapered latch bolt for ease of operation. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Remove the lock from the door, including the old latch. Replace with the new tapered latch that came with the lock and reinstall the lock. - The deadbolt latch and strike are misaligned, causing the latch to bind.
Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. - The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch.
As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. - The hole in the door frame for the latch bolt is not drilled deep enough.
Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. - The mounting plate is placing tension on the torque blade.
Attempt to lock and unlock the door with the key. If it is unable to rotate, remove the interior assembly from the mounting plate. Test the key again. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. - The clutch is disengaged.
Remove the battery pack. Remove the interior assembly from the door. Verify that the lock can be operated smoothly with the key while the interior is removed. Attempt to rotate the turnpiece on the interior assembly to the vertical position. If it cannot rotate to the vertical position, the clutch has become disengaged.
Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). This will re-engage the clutch.
Align the turnpiece with the torque blade and reinstall the interior assembly on the door.
On my Smartcode Deadbolt, the Lock button does not lock the door.
No user codes are programmed.
If there are no codes in the lock, the lock button will not lock the door. Program at least one user code and test the Lock button again.
The door handing process was not executed.
Perform the door handing process, following the instructions inside the installation guide.
The battery is too low to lock the door.
This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set.
The mounting plate is placing tension on the torque blade.
The clutch is disengaged.
For 913 - See page 10 here.
For 914 - See page 10 here.
If there are no codes in the lock, the lock button will not lock the door. Program at least one user code and test the Lock button again.
The door handing process was not executed.
Perform the door handing process, following the instructions inside the installation guide.
The battery is too low to lock the door.
This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set.
The mounting plate is placing tension on the torque blade.
The clutch is disengaged.
For 913 - See page 10 here.
For 914 - See page 10 here.
On my Smartcode Deadbolt, the Status LED is solid red after the door handing process.
Four possible issues:
1. The lock interior is not mounted perpendicular to the ground.
Remount lock interior assembly as illustrated in the Installation Guide that you can find online.
2. The hole in the door is misaligned.
Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door.
3. The battery level is too low.
This is indicated by the keypad fl ashing red three times with three beeps. Use a fresh set of batteries, and perform the door handing process again
4. The latch and strike are misaligned, causing the latch to bind.
If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online.
1. The lock interior is not mounted perpendicular to the ground.
Remount lock interior assembly as illustrated in the Installation Guide that you can find online.
2. The hole in the door is misaligned.
Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door.
3. The battery level is too low.
This is indicated by the keypad fl ashing red three times with three beeps. Use a fresh set of batteries, and perform the door handing process again
4. The latch and strike are misaligned, causing the latch to bind.
If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online.
On my Smartcode Deadbolt, the Status LED is solid red after the door handing process.
Four possible issues:
1. The lock interior is not mounted perpendicular to the ground.
Remount lock interior assembly as illustrated in the Installation Guide that you can find online.
2. The hole in the door is misaligned.
Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door.
3. The battery level is too low.
This is indicated by the keypad fl ashing red three times with three beeps. Use a fresh set of batteries, and perform the door handing process again
4. The latch and strike are misaligned, causing the latch to bind.
If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online.
1. The lock interior is not mounted perpendicular to the ground.
Remount lock interior assembly as illustrated in the Installation Guide that you can find online.
2. The hole in the door is misaligned.
Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door.
3. The battery level is too low.
This is indicated by the keypad fl ashing red three times with three beeps. Use a fresh set of batteries, and perform the door handing process again
4. The latch and strike are misaligned, causing the latch to bind.
If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online.
On my Smartcode Deadbolt, the Status LED is solid red after the door handing process.
Four possible issues:
1. The lock interior is not mounted perpendicular to the ground.
Remount lock interior assembly as illustrated in the Installation Guide that you can find online.
2. The hole in the door is misaligned.
Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door.
3. The battery level is too low.
This is indicated by the keypad fl ashing red three times with three beeps. Use a fresh set of batteries, and perform the door handing process again
4. The latch and strike are misaligned, causing the latch to bind.
If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online.
1. The lock interior is not mounted perpendicular to the ground.
Remount lock interior assembly as illustrated in the Installation Guide that you can find online.
2. The hole in the door is misaligned.
Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door.
3. The battery level is too low.
This is indicated by the keypad fl ashing red three times with three beeps. Use a fresh set of batteries, and perform the door handing process again
4. The latch and strike are misaligned, causing the latch to bind.
If you have not already done so, perform the door handing process while the door is open. If it is successful only when the door is open, the latch and strike are not aligned as they should be. Ensure door preparation is in accordance with the door drilling instructions, available online.
On my Smartcode kepad deadbolt or lever, the batteries drain within one week.
Keypad error.
Install a fresh set of batteries and turn switch #3 to the ON position. Test each button on the keypad (one at a time) and listen for a beep on each button press. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting.
Install a fresh set of batteries and turn switch #3 to the ON position. Test each button on the keypad (one at a time) and listen for a beep on each button press. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting.
On my Smartcode kepad deadbolt or lever, the keypad is unresponsive.
Keypad error test
Install a fresh set of batteries and turn switch #3 to the ON position. Test each button on the keypad (one at a time) and listen for a beep on each button press. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting.
Keypad lockout
If three incorrect codes were entered within one minute, the keypad will lock for 60 seconds.
Install a fresh set of batteries and turn switch #3 to the ON position. Test each button on the keypad (one at a time) and listen for a beep on each button press. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting.
Keypad lockout
If three incorrect codes were entered within one minute, the keypad will lock for 60 seconds.
On my Smartcode keypad flashes red 3 times
Attempt programming procedure again, making sure not to pause for more than 5 seconds.
On my Smartcode keypad, I can see the lock in my controller, but I can’t control it from the controller.
Four possible issues:
1. The system needs a repeater or router to reach the lock.
Adding repeaters to your system may help communication between your lock and the controller, especially if they are far away from each other.
2. The network confi guration changed.
If any repeaters or routers in the system were moved since adding the lock to the system, perform the “rediscover” process in your system’s user interface.
3. The lock is in sleep mode.
If the lock has been unable to communicate with the system after multiple attempts, it will go into sleep mode. Lock and unlock the door with a key so that the lock status transmits to the system. If it still does not communicate, remove (exclude/unpair) the lock from your system.
Then, pair (add/include) the lock with your system again. If the problem persists, add a repeater or router between the controller and lock if none presently exist in the system.
4. The light module or switch is not beaming capable.
Z-Wave locks: Ensure the light module or switch located between the controller and lock is beaming capable.
ZigBee locks: Ensure the router is reachable by both controller and lock.
1. The system needs a repeater or router to reach the lock.
Adding repeaters to your system may help communication between your lock and the controller, especially if they are far away from each other.
2. The network confi guration changed.
If any repeaters or routers in the system were moved since adding the lock to the system, perform the “rediscover” process in your system’s user interface.
3. The lock is in sleep mode.
If the lock has been unable to communicate with the system after multiple attempts, it will go into sleep mode. Lock and unlock the door with a key so that the lock status transmits to the system. If it still does not communicate, remove (exclude/unpair) the lock from your system.
Then, pair (add/include) the lock with your system again. If the problem persists, add a repeater or router between the controller and lock if none presently exist in the system.
4. The light module or switch is not beaming capable.
Z-Wave locks: Ensure the light module or switch located between the controller and lock is beaming capable.
ZigBee locks: Ensure the router is reachable by both controller and lock.
On my Smartcode keypad, the lock fails to pair with a smart home system.
Two possible issues:
- The lock was not removed completely from another network before being paired with the new network.
Follow your smart home system’s instructions to remove (exclude/unpair) the device from any other network. Then, attempt to pair (add/include) the lock again. - The lock is not close enough to the controller.
Some Z-wave systems require that the lock be within 12" of the controller during the pairing process. If the lock has already been installed on the door, remove the interior assembly from the mounting plate. Make sure the batteries are installed, and bring the interior assembly next to the controller. Follow your smart home system’s instructions to begin pairing at the controller. The lock may need to remain stationary for 60 seconds during pairing.
Note: Some locks have an anti-tamper alarm that will sound if the interior is disconnect from the exterior. If this alarm is heard, perform the following.
- Remove the battery pack from the interior.
- Remove the exterior assembly from the door.
- Connect the cable from the exterior assembly to the interior assembly.
- Reinstall the battery pack.
- Perform the pairing process while the interior and exterior are connected
On my Smartcode Lever, Keypad flashes red 1 time with 1 beep (beeping sound will only be heard if switch #3 is on)
Manually re-lock door. If needed, reposition strike.
On my Smartcode Lever, Keypad flashes red 15 time with 15 beep (beeping sound will only be heard if switch #3 is on)
Re-enter code after 60 second keypad lockout.
On my Smartcode Lever, Keypad flashes red 3 time with 3 beep (beeping sound will only be heard if switch #3 is on)
Three possible reasons:
1. Unsuccessful programming. Attempt programming procedure again.
2. One incorrect code entered.
3. No user code programmed
1. Unsuccessful programming. Attempt programming procedure again.
2. One incorrect code entered.
3. No user code programmed
On my Smartcode Lever, Keypad flashes red 6 time with 6 beep (beeping sound will only be heard if switch #3 is on)
Attempt programming procedure again, making sure not to pause for more than 5 seconds.
On my Smartcode Lever, lock beeps 2 times
Attempt programming procedure again, making sure not to pause for more than 5 seconds.
On my Smartcode Lever, the Kwikset button flashes red 10 times (beeping sound will only be heard if switch #3 is on)
Replace batteries.
On my Smartcode lever, the lock beeps, the keypad flashes red, and the door cannot lock.
The set screw in the lever was not fully tightened.
Fully tighten the pre-installed set screw at the bottom of the interior lever.
Fully tighten the pre-installed set screw at the bottom of the interior lever.
On my Smartcode lever, the Lock button does not lock the door.
If there are no codes in the lock, the lock button will not lock the door. This is indicated by the keypad flashing red three times with three beeps. Program at least one user code and test the Lock button again.
The battery is too low to lock the door.
This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set.
The set screw in the lever was not fully tightened.
Fully tighten the pre-installed set screw at the bottom of the interior lever.
The battery is too low to lock the door.
This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set.
The set screw in the lever was not fully tightened.
Fully tighten the pre-installed set screw at the bottom of the interior lever.
On my Smartcode Touchscreen, “X” pattern flashes 15 times with 15 beeps (Beeping sound will only be heard if switch #3 is on.).
Three incorrect codes entered within one minute. Re-enter code after 60 second touchscreen lockout.
On my Smartcode Touchscreen, “X” pattern flashes one time with one beep (Beeping sound will only be heard if switch #3 is on.).
One incorrect code entered. Re-enter code
On my Smartcode Touchscreen, “X” pattern flashes three times with three beeps (Beeping sound will only be heard if switch #3 is on.).
Three reasons:
1. No user code programmed. Program at least one user code.
2. Programming timeout after 20 seconds. Attempt programming procedure again.
3. Unsuccessful programming. Attempt programming procedure again.
1. No user code programmed. Program at least one user code.
2. Programming timeout after 20 seconds. Attempt programming procedure again.
3. Unsuccessful programming. Attempt programming procedure again.
On my Smartcode Touchscreen, Checkmark and lock symbols alternate flashing five times with five beeps (Beeping sound will only be heard if switch #3 is on.).
Door jammed while attempting to lock. Manually re-lock door. If needed, reposition strike.
On my Smartcode Touchscreen, Checkmark and lock symbols flash simultaneously five times with five beeps (Beeping sound will only be heard if switch #3 is on.).
Low battery. Replace batteries.
On my Smartcode Touchscreen, Only two digits illuminate on the touchscreen.
SecureScreen is enabled. SecureScreen is an added-security feature that displays random digits before you enter a user code to unlock the door. This feature ensures that there are fi ngerprints on all digits so that codes cannot be identifi ed by examining the touchscreen for fi ngerprints. If desired, this feature can be disabled by turning switch #4 to the off position.
On my Smartcode Touchscreen, the batteries drain within one week.
The Wireless Card LEDs are staying on. Remove the battery pack, press and hold the program button for 10 seconds. Replace the battery pack. If the Wireless Card LEDs continue to stay on, contact Technical Support.
On my Smartcode Touchscreen, the door handing process does not happen automatically when the batteries are installed.
Two reasons:
- The handing process may have been executed previously
Perform the manual door handing process
If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door
- Remove battery pack.
- Press and HOLD the Program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green.
- Press the Program button once more.
- The latch bolt will extend and retract to learn the orientation of the door. Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
- The battery level is too low.
This is indicated by the Checkmark and Lock symbols flashing simultaneously five times with five beeps. Use a fresh set of batteries, and perform the door handing process again.
On my Smartcode Touchscreen, The lock beeps, the Checkmark and Lock symbols alternate flashing, and the door cannot lock
7 possible reasons:
- The door handing process was not executed during installation. Perform the manual door handing process in the Installation Guide.
Perform the manual door handing process
If needed, the door handing process can be initiated manually. This is useful if the lock is being moved to a different door
- Remove battery pack.
- Press and HOLD the Program button while reinserting the battery pack. Release button once battery pack is installed. The status LED will flash red and green.
- Press the Program button once more.
- The latch bolt will extend and retract to learn the orientation of the door. Success: flashing checkmark symbol and single column of digits. Failure: flashing “X” pattern
- The wrong deadbolt latch is installed.
SmartCode deadbolts require a tapered latch bolt for ease of operation. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Remove the lock from the door, including the old latch. Replace with the new tapered latch that came with the lock and reinstall the lock. - The deadbolt latch and strike are misaligned, causing the latch to bind.
Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. - The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch.
As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. - The hole in the door frame for the latch bolt is not drilled deep enough. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep.
- The mounting plate is placing tension on the torque blade. Attempt to lock and unlock the door with the key. If it is unable to rotate, remove the interior assembly from the mounting plate. Test the key again. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly.
- The clutch is disengaged. Remove the battery pack. Remove the interior assembly from the door. Verify that the lock can be operated smoothly with the key while the interior is removed. Attempt to rotate the turnpiece on the interior assembly to the vertical position. If it cannot rotate to the vertical position, the clutch has become disengaged.
Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). This will re-engage the clutch.
Align the turnpiece with the torque blade and reinstall the interior assembly on the door.
On my Smartcode Touchscreen, the Lock symbol does not lock the door.
No user codes are programmed.
If there are no codes in the lock, the lock symbol will not lock the door. This is indicated by the “X” pattern flashing three times with three beeps. Program at least one user code and test the Lock symbol again.
The door handing process was not executed.
Perform the manual door handing process, following the instructions inside the Installation and User guide.
The battery is too low to lock the door.
This is indicated by the Checkmark and Lock symbols flashing simultaneously five times with five beeps. Remove the batteries and replace with a fresh set.
The mounting plate is placing tension on the torque blade. The clutch is disengaged.
For 915 – See page 12 here.
For 916 – See page 12 here.
If there are no codes in the lock, the lock symbol will not lock the door. This is indicated by the “X” pattern flashing three times with three beeps. Program at least one user code and test the Lock symbol again.
The door handing process was not executed.
Perform the manual door handing process, following the instructions inside the Installation and User guide.
The battery is too low to lock the door.
This is indicated by the Checkmark and Lock symbols flashing simultaneously five times with five beeps. Remove the batteries and replace with a fresh set.
The mounting plate is placing tension on the torque blade. The clutch is disengaged.
For 915 – See page 12 here.
For 916 – See page 12 here.
On my Smartcode Touchscreen, the touchscreen is unresponsive
Three possible issues:
Screen activation
To activate the screen, use one of the three options below:
1. Touch screen with palm or back of hand until digits illuminate.
2. Touch lower left area of screen (where Checkmark is located) until digits illuminate.
3. Touch screen with three or more fingers until digits illuminate.
One-second pause
The lock requires a one-second pause immediately after locking or unlocking before the touchscreen will re-activate. Fully remove hand from screen until the Checkmark or Lock symbol turns off, and then activate the screen again.
Touchscreen lockout
If three incorrect codes were entered within one minute, the touchscreen will lock for 60 seconds.
Screen activation
To activate the screen, use one of the three options below:
1. Touch screen with palm or back of hand until digits illuminate.
2. Touch lower left area of screen (where Checkmark is located) until digits illuminate.
3. Touch screen with three or more fingers until digits illuminate.
One-second pause
The lock requires a one-second pause immediately after locking or unlocking before the touchscreen will re-activate. Fully remove hand from screen until the Checkmark or Lock symbol turns off, and then activate the screen again.
Touchscreen lockout
If three incorrect codes were entered within one minute, the touchscreen will lock for 60 seconds.
On my Smartcode, I can see the lock in my controller, but I can’t control it from the controller.
Four possible issues:
1. The system needs a repeater or router to reach the lock.
Adding repeaters to your system may help communication between your lock and the controller, especially if they are far away from each other.
2. The network configuration changed.
If any repeaters or routers in the system were moved since adding the lock to the system, perform the “rediscover” process in your system’s user interface.
3. The lock is in sleep mode.
If the lock has been unable to communicate with the system after multiple attempts, it will go into sleep mode. Lock and unlock the door with a key so that the lock status transmits to the system. If it still does not communicate, remove (exclude/unpair) the lock from your system. Then, pair (add/include) the lock with your system again. If the problem persists, add a repeater or router between the controller and lock if none presently exist in the system.
4. The light module or switch is not beaming capable.
Z-Wave locks: Ensure the light module or switch located between the controller and lock is beaming capable.
ZigBee locks: Ensure the router is reachable by both controller and lock.
1. The system needs a repeater or router to reach the lock.
Adding repeaters to your system may help communication between your lock and the controller, especially if they are far away from each other.
2. The network configuration changed.
If any repeaters or routers in the system were moved since adding the lock to the system, perform the “rediscover” process in your system’s user interface.
3. The lock is in sleep mode.
If the lock has been unable to communicate with the system after multiple attempts, it will go into sleep mode. Lock and unlock the door with a key so that the lock status transmits to the system. If it still does not communicate, remove (exclude/unpair) the lock from your system. Then, pair (add/include) the lock with your system again. If the problem persists, add a repeater or router between the controller and lock if none presently exist in the system.
4. The light module or switch is not beaming capable.
Z-Wave locks: Ensure the light module or switch located between the controller and lock is beaming capable.
ZigBee locks: Ensure the router is reachable by both controller and lock.
On my Smartcode, the batteries drain within a few weeks.
Three possible issues:
1. The smart home system’s user interface falsely reports a low battery.
If you receive an alert from your smart home system indicating that the battery is low, confirm this is true at the lock. Turn on switch #1 so that the status LED flashes every six seconds. If the LEDs turn amber or green, followed by a red flash, the battery is low. If the red flash is not seen, the battery is not low. This is an error on the smart home system side that will often be fixed when the lock is manually locked or unlocked.
2. The smart home system controller’s communication with the lock is draining the battery.
Remove the lock from your system. Put a new set of batteries in the lock. Operate the lock in stand-alone mode for a week. If the batteries drain within the week, the problem resides in the lock. If the batteries do not drain, the problem may be the smart home controller. Call Technical Support.
3. The smart home system controller’s ping frequency is too high.
Decrease the ping frequency from the controller to the lock to the lowest possible setting.
1. The smart home system’s user interface falsely reports a low battery.
If you receive an alert from your smart home system indicating that the battery is low, confirm this is true at the lock. Turn on switch #1 so that the status LED flashes every six seconds. If the LEDs turn amber or green, followed by a red flash, the battery is low. If the red flash is not seen, the battery is not low. This is an error on the smart home system side that will often be fixed when the lock is manually locked or unlocked.
2. The smart home system controller’s communication with the lock is draining the battery.
Remove the lock from your system. Put a new set of batteries in the lock. Operate the lock in stand-alone mode for a week. If the batteries drain within the week, the problem resides in the lock. If the batteries do not drain, the problem may be the smart home controller. Call Technical Support.
3. The smart home system controller’s ping frequency is too high.
Decrease the ping frequency from the controller to the lock to the lowest possible setting.
On my Smartcode, the lock fails to pair with a smart home system.
Two possible issues:
- The lock was not removed completely from another network before being paired with the new network.
Follow your smart home system’s instructions to remove (exclude/unpair) the device from any other network. Then, attempt to pair (add/include) the lock again. - The lock is not close enough to the controller.
Some Z-wave systems require that the lock be within 12” of the controller during the pairing process. If the lock has already been installed on the door, remove the interior assembly from the mounting plate. Make sure the batteries are installed, and bring the interior assembly next to the controller. Follow your smart home system’s instructions to begin pairing at the controller. The lock may need to remain stationary for 60 seconds during pairing.
Note: Some locks have an anti-tamper alarm that will sound if the interior is disconnect from the exterior. If this alarm is heard, perform the following:
- Remove the battery pack from the interior.
- Remove the exterior assembly from the door.
- Connect the cable from the exterior assembly to the interior assembly.
- Reinstall the battery pack.
- Perform the pairing process while the interior and exterior are connected.
What are the switches and colors for my SmartCode deadbolt?
Switch Function
1 - Door lock status LED blinks every 6 seconds
2 - Lock automatically re-locks door 30 seconds after unlocking. Disabled if no codes are programmed.
3 - Audio
4 - Not used.
Color Lock Status
Blinking green - Unlocked
Blinking amber - Locked
Blinking red - Low battery
Solid red - Door handing process did not work properly.
1 - Door lock status LED blinks every 6 seconds
2 - Lock automatically re-locks door 30 seconds after unlocking. Disabled if no codes are programmed.
3 - Audio
4 - Not used.
Color Lock Status
Blinking green - Unlocked
Blinking amber - Locked
Blinking red - Low battery
Solid red - Door handing process did not work properly.
What are the switches and colors for my SmartCode lever?
Switch:
1 = Door lock status LED blinks every 6 seconds
2 = Lock automatically re-locks door 30 seconds after unlocking.
3 = Audio
4 = Not used.
LED Color:
Green = Unlocked
Amber = Locked
Red = Low battery
Keypad Warnings
Keypad flashes red with fast beeping sound* for 3 – 4 seconds.
Three possible reasons and solutions:
1. Low battery - Replace batteries
2. Door jammed while attempting to lock - Relock door. If needed, reposition strike.
3. No user code programmed - Program at least one user code
*If switch #3 is ON
1 = Door lock status LED blinks every 6 seconds
2 = Lock automatically re-locks door 30 seconds after unlocking.
3 = Audio
4 = Not used.
LED Color:
Green = Unlocked
Amber = Locked
Red = Low battery
Keypad Warnings
Keypad flashes red with fast beeping sound* for 3 – 4 seconds.
Three possible reasons and solutions:
1. Low battery - Replace batteries
2. Door jammed while attempting to lock - Relock door. If needed, reposition strike.
3. No user code programmed - Program at least one user code
*If switch #3 is ON
What are the switches and colors for my SmartCode Touchscreen?
Switch - Function
1 - Door lock status LED blinks every 6 seconds
2 - Lock automatically re-locks door 30 seconds after unlocking. Disabled if no codes are programmed.
3 - Audio
4 - SecureScreen feature displays random digits to be pressed before entering user code. This added security feature ensures that there are fingerprints on all digits so that codes cannot be identified by examining the touchscreen for fingerprints.
Color - Lock Status
Blinking green - Unlocked
Blinking amber - Locked
Blinking red - Low battery
1 - Door lock status LED blinks every 6 seconds
2 - Lock automatically re-locks door 30 seconds after unlocking. Disabled if no codes are programmed.
3 - Audio
4 - SecureScreen feature displays random digits to be pressed before entering user code. This added security feature ensures that there are fingerprints on all digits so that codes cannot be identified by examining the touchscreen for fingerprints.
Color - Lock Status
Blinking green - Unlocked
Blinking amber - Locked
Blinking red - Low battery
What does the glowing light under the bottom of the Vivint Smart Thermostat mean?
- Solid orange means your Vivint Smart Thermostat is in heating mode.
- Pulsing orange means your HVAC system is actively heating.
- Solid blue means your Vivint Smart Thermostat is in cooling mode.
- Pulsing blue means your HVAC system is actively cooling.
What Happens If I Forget My User Code for my SmartCode?
You can make guesses, but each three consecutive failed attempts will result in the keypad/touchscreen locking out for 60 seconds.
If you forgot your user code, there are two options:
1. Add new user codes. For detailed instructions on how to add new user codes, please reference page 3 of the installation guide.
2. Reset SmartCode to factory settings to clear existing user codes and add new ones. Reference last page of installation guide.
If you forgot your user code, there are two options:
1. Add new user codes. For detailed instructions on how to add new user codes, please reference page 3 of the installation guide.
2. Reset SmartCode to factory settings to clear existing user codes and add new ones. Reference last page of installation guide.
What is the RF range of the Vivint Smart Thermostat?
- The Vivint Smart Thermostat is comparable to other z-wave devices (at least as good as the CT100).
What is the temperature accuracy of the Vivint Smart Thermostat?
- The Vivint Smart Thermostat measures down to 0.1° F but only reports and displays to the nearest 1° F (0.5° C)
What kind of scheduling does Element support?
- Element is designed to work seamlessly with SmartComfort to automatically adjust comfort levels based on home routines.
- A traditional 5+2 daily schedule can be configured.
- All scheduling is handled by SkyControl.
What type of batteries does the Vivint Smart Thermostat use?
- When a power line is not available from the HVAC system, the Vivint Smart Thermostat can run off of 4 AA batteries which ship with the product.
What type of HVAC systems are compatible with the Vivint Smart Thermostat?
- All the systems that the CT100 supports.
- Conventional or heat pump.
- Up to 2 stages of heating.
- Up to 2 stages of cooling.
- Multi-zone (1 Vivint Smart Thermostat per zone).
What type of HVAC systems are not compatible with Vivint Smart Thermostat?
- High voltage HVAC (e.g. 120 VAC baseboard heaters).
- HVAC systems with proprietary controls (e.g. Carrier Infinity).
What version of SkyControl is required for the Vivint Smart Thermostat?
- The Vivint Smart Thermostat requires SkyControl version 3.0 or later.
Why should I buy a Leak Sensor?
Because you care about your family! Floods can destroy your home, ruin you financially, and every second counts if you want to minimize the damage.
Sources of water in your home?
- Leaking basement window
- Appliance Water line breaks - refrigerators, washing machines, dishwashers
- Clogged toilets, tubs, drains
- Sump pump failure
- Sewer backup
- Even a tiny, 1/8-inch crack in a pipe can release up to 250 gallons of water a day.
Even though flood insurance can replace your tasteful Swedish furniture, it won't replace photo albums.
A Dome Leak Sensor can alert you immediately if something goes wrong, but combine it with the Dome Water Main Shut-Off and disaster can be averted even if you're out of town.
Will the Leak Sensor extend my Z-Wave range?
Unfortunately, no. Only plugged in Z-Wave devices can extend your Z-Wave range. Battery powered devices save energy by not constantly listening for other devices’ signals and transmitting them to the primary controller. Plugged in devices, however, don’t have to worry about draining their battery, so they constantly listen for signals and repeat them back to the controller.
When planning your Z-Wave network, make sure all of your devices (or “nodes” in the network) have multiple paths for the signal to travel back to the primary controller. For example, if a Leak Sensor is at the other end of your home from your controller, make sure there are at least two plugged-in devices between the Leak Sensor and the primary controller, in case one of them loses connectivity due to temporary obstacles, loss of power, etc. Also, Z-Wave signals can only “hop” a maximum of four times from the controller, and it’s best to keep it to two hops if possible.
When planning your Z-Wave network, make sure all of your devices (or “nodes” in the network) have multiple paths for the signal to travel back to the primary controller. For example, if a Leak Sensor is at the other end of your home from your controller, make sure there are at least two plugged-in devices between the Leak Sensor and the primary controller, in case one of them loses connectivity due to temporary obstacles, loss of power, etc. Also, Z-Wave signals can only “hop” a maximum of four times from the controller, and it’s best to keep it to two hops if possible.
The easiest way to automatically close your smart valve when the Leak Sensor detects water is to use a home automation Hub like Wink, SmartThings, or Vera. The Hub will let you control and monitor devices from different manufacturers or even protocols (like WiFi, Z-Wave, Zigbee, etc.) so you can worry about what the devices should do, now how they are talking to each other.
After you configure your Smart Valve to appear in your home automation Hub, do the same with the Leak Sensor and create an automation rule to automatically shut off the valve when the Leak Sensor detects moisture. If you need more specific details, take a look at our how-to’s page, or feel free to reach out to our support team.
Yes! Our Leak Sensor is perfect for monitoring sump pumps. To use in a Sump Pump, mount the sensor in its cradle and dangle the Remote Sensor Probe inside the Sump Pump pit. Make sure the probe is a few inches below the top of the pit, and configure your Hub to notify you or sound an alarm if the water level reaches too high.
The Leak Sensor is not designed for outdoor use. However, with some careful planning, you might be able to use it outside safely. There are a few things to keep in mind when using Z-Wave devices and electronics in general outside, each of which we will discuss closely:
- Extreme Heat and Cold
- Humidity/rain
- Z-Wave network coverage
Extreme Heat and Cold
In extremely cold conditions, three things happen in electronics:
- Water from the atmosphere will condense on the surface and either short the circuit or freeze and expand, causing components to come loose and malfunction.
- Since different materials expand and contract with changing temperatures at different rates, soldered and otherwise attached components can disconnect from each other.
- Batteries start to discharge and become ineffective.
Batteries are a concern with the Leak Sensor since it’s powered by a CR2 battery, along with thermal expansion. Since the Leak Sensor wasn’t designed to withstand these conditions, the cold could damage it, though it has better chances of survival in drier climates.
The heat should not interfere with proper functioning.
Humidity/Rain
Direct rainfall and high humidity will not be an issue with the Leak Sensor since it is water proof. It’s best to keep the Leak Sensor in a the driest possible environment, but it will still work if there is moisture.
Z-Wave Network Coverage
Z-Wave signals become weaker as they travel over distances (called “attenuation,”) and this is especially true when passing Z-Wave signals from the inside to the outside. The thickness and construction materials (iron bars, concrete, etc.) seen in exterior walls make it less friendly to Z-Wave signals than typical interior walls, and the potentially higher humidity levels outside will also interfere with your Z-Wave signal. It is best to include multiple extenders or plugged in devices near the external wall closest to your installation location, but still inside, so a stable connection is formed between the main controller and your device.
Very well.
The legs on the bottom of the Leak Sensor are electrical contacts, and when something conductive (like water) touches them, it registers as a short circuit. That’s also why the sensor will not work if you use it in a metal pan – metal is a conductive surface that triggers the sensor.
The sensor also comes with a cradle and a remote probe to monitor hard to reach areas.
After a leak is detected, your sensor will sound an audible alarm on top of sending a message to your Z-Wave hub. That way, you can react to a leak even if your power goes out and your hub is offline.
Unfortunately, no. Only plugged in Z-Wave devices can extend your Z-Wave range. Battery powered devices save energy by not constantly listening for other devices’ signals and transmitting them to the primary controller. Plugged in devices, however, don’t have to worry about draining their battery, so they constantly listen for signals and repeat them back to the controller.
When planning your Z-Wave network, make sure all of your devices (or “nodes” in the network) have multiple paths for the signal to travel back to the primary controller. For example, if a Leak Sensor is at the other end of your home from your controller, make sure there are at least two plugged-in devices between the Leak Sensor and the primary controller, in case one of them loses connectivity due to temporary obstacles, loss of power, etc. Also, Z-Wave signals can only “hop” a maximum of four times from the controller, and it’s best to keep it to two hops if possible.
Because you care about your family! Floods can destroy your home, ruin you financially, and every second counts if you want to minimize the damage.
Sources of water in your home?
- Leaking basement window
- Appliance Water line breaks – refrigerators, washing machines, dishwashers
- Clogged toilets, tubs, drains
- Sump pump failure
- Sewer backup
- Even a tiny, 1/8-inch crack in a pipe can release up to 250 gallons of water a day.
Even though flood insurance can replace your tasteful Swedish furniture, it won’t replace photo albums.
A Dome Leak Sensor can alert you immediately if something goes wrong, but combine it with the Dome Water Main Shut-Off and disaster can be averted even if you’re out of town.
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