Welcome to the Dwelo Team Enablement
Team Materials
Dreams and teams work together.
Welcome to the Sales & Marketing
Content
Sales & Marketing
Dwelo Overview
- LMS - Talking about Dwelo
Contains “Dwelo in One sentence” and the “Dwelo Elevator Pitch”.
- LMS - Dwelo Values
Contains the full value statements behind Dwelo Values: Bias Towards Communication, Inclusion, Ownership, Fun, and Growth Mindset.
- Confluence - Roles and Permissions Architecture
Outlines the role architecture of users and services – the purpose of Dwelo (circa 2018).
- Confluence - Dwelo Values
Contains the full value statements behind Dwelo Values: Bias Towards Communication, Inclusion, Ownership, Fun, and Growth Mindset.
Sales & Marketing
Smart Apartments
- LMS - Dwelo Manager
Dwelo Manager training within the LMS on Alerts Page Vacant Unit Settings, Dwelo & Yardi (WIP), Resend Activation Email, Door Codes | Access.dwelo, and Dwelo & Ring
Smart Apartments
Vivint Conversion Project
- Dwelo Program one-sheet
Internal FAQ covering the common questions around the Vivint Conversion project.
Smart Apartments
Keyless Locks Offering
- Internal FAQ
Internal FAQ – educational FAQ on common questions employees need to know the answer to so they can speak as the experts to Managed WiFi.
- Battlecard
Battlecard – INTERNAL ONLY. Cheat sheet of positioning and messaging for Dwelo’s keyless lock offering
Sales & Marketing
Access Control
- LMS Video Sales Perimeter Access: Live Training
Live training on what Access Control (then “perimerter access”) is and how to position its value to prospects
- LMS - Door Codes | Access.dwelo
Training course enabling Sales to understand what access.dwelo is and how it can be positioned to sell.
Sales & Marketing
Self-Guided Tours
- LMS - Self Touring course
Training on how Self Touring works segmented by various user experiences.
Sales & Marketing
Managed WiFi
- Battlecard
Battelcard – INTERNAL ONLY. Cheat sheet of positioning and messaging for Managed WiFI.
- Internal FAQ
Educational FAQ on common questions employees need to know the answer to so they can speak as the experts to Managed WiFi.
Sales & Marketing
Dwelo Services
- LMS - Manager App
A Manager Solutions webpage hosting trainings for Dwelo-specific application utilities. This includes the following trainings: Unit Alerts, Vacant Unit Settings, Dwelo & Yardi (WIP), Resend Activation Email, Door Codes | Access.dwelo, and Dwelo & Ring
- LMS - Works with Dwelo
Integration and Partnership webpage hosting trainings, including: Self Touring (Pynwheel), Alexa & Google, Access Control (Prodata Key), Dormakaba, Yardi (WIP).
Welcome to the Implementation
Content
Implementation
Dwelo Overview
- LMS - Talking about Dwelo
Contains “Dwelo in One sentence” and the “Dwelo Elevator Pitch”.
- LMS - Dwelo Values
Contains the full value statements behind Dwelo Values: Bias Towards Communication, Inclusion, Ownership, Fun, and Growth Mindset.
- Confluence - Roles and Permissions Architecture
Outlines the role architecture of users and services – the purpose of Dwelo (circa 2018)
- Confluence - Dwelo Values
Contains the full value statements behind Dwelo Values: Bias Towards Communication, Inclusion, Ownership, Fun, and Growth Mindset
Implementation
Smart Apartments
- Lock Matinence: Fit and Alignment
Technician facing video instructing how to properly align the fit of a Dwelo door and lock
Implementation
Access Control
- LMS - Door Codes | Access.dwelo
Training course enabling IMs to understand what access.dwelo is and how ensure communities are set up to benefit from the mobile-keychain solution.
Implementation
Self-Guided Tours
- LMS - Self Touring course
Training on how Self Touring works segmented by various user experiences
Implementation
Managed WiFi
Sales & Marketing
Dwelo Services
- LMS - Manager App
A Manager Solutions webpage hosting trainings for Dwelo-specific application utilities. This includes the following trainings: Unit Alerts, Vacant Unit Settings, Dwelo & Yardi (WIP), Resend Activation Email, Door Codes | Access.dwelo, and Dwelo & Ring
- LMS - Works with Dwelo
Integration and Partnership webpage hosting trainings, including: Self Touring (Pynwheel), Alexa & Google, Access Control (Prodata Key), Dormakaba, Yardi (WIP).
Welcome to the Community Success
Manager Content
Community Success Manager
Dwelo Overview
- LMS - Talking about Dwelo
Contains “Dwelo in One sentence” and the “Dwelo Elevator Pitch”.
- LMS - Dwelo Values
Contains the full value statements behind Dwelo Values: Bias Towards Communication, Inclusion, Ownership, Fun, and Growth Mindset.
- Confluence - Roles and Permissions Architecture
Outlines the role architecture of users and services – the purpose of Dwelo (circa 2018)
- Confluence - Dwelo Values
Contains the full value statements behind Dwelo Values: Bias Towards Communication, Inclusion, Ownership, Fun, and Growth Mindset
Community Success Manager
Smart Apartments
- Adding a Resident to a Unit
Property Staff facing video instructing how to add residents to units at web.dwelo.com
- Removing a Resident from a Unit
Property Staff facing video instructing how to remove residents from their unit or community
- Moving in: New Resident Tips
Property Staff facing video instructing the best processes/practices for new resident success w/Dwelo
- Adding Property Staff to Dwelo
Property Staff facing video instructing how to add staff members (property managers, leasing agents, maintenance, vendors)
- Removing Staff from Dwelo
Property Staff facing video instructing how to remove staff access to the community’s Dwelo system
Community Success Manager
Vivint Conversion Project
For communities that used to be a Vivint community.
- Vivint Conversion training video
Vivint Conversion was led by Product Marketing on the positioning and messaging around the Vivint Conversion process (taking a Vivint unit and turning it into a Dwelo Smart Apartment).
- Ring and Self-monitored security in installer app
The Ring and Self-monitored Security training is led by Product Management and showcases what will be added to the installer app.
Community Success Manager
Access Control
- LMS Video CSM Perimeter Access: Live Training
Live training on what Access Control (then “perimerter access”) is and how to enable communities to utilize and understand its value.
- Internal FAQ
LMS Course – Access Control (then “perimeter access”) that walks you through an introduction to what Access Control is and how your communities can benefit from using it.
- Staff Door Codes
Property Staff facing video instructing how to utilize access.dwelo as a mobile keychain solution.
- LMS - Door Codes | Access.dwelo
Training course enabling CSMs to understand what access.dwelo is and how ensure communities are set up to benefit from the mobile-keychain solution.
Community Success Manager
Self-Guided Tours
- LMS - Self Touring course
Training on how Self Touring works segmented by various user experiences.
Community Success Manager
Managed WiFi
Community Success Manager
Dwelo Services
- LMS - Manager App
A Manager Solutions webpage hosting trainings for Dwelo-specific application utilities. This includes the following trainings: Unit Alerts, Vacant Unit Settings, Dwelo & Yardi (WIP), Resend Activation Email, Door Codes | Access.dwelo, and Dwelo & Ring
- LMS - Works with Dwelo
Integration and Partnership webpage hosting trainings, including: Self Touring (Pynwheel), Alexa & Google, Access Control (Prodata Key), Dormakaba, Yardi (WIP).
Welcome to the DweloCare
Representative Content
DweloCare Representative
Dwelo Overview
- LMS - Talking about Dwelo
Contains “Dwelo in One sentence” and the “Dwelo Elevator Pitch”.
- LMS - Dwelo Values
Contains the full value statements behind Dwelo Values: Bias Towards Communication, Inclusion, Ownership, Fun, and Growth Mindset.
- Confluence - Roles and Permissions Architecture
Outlines the role architecture of users and services – the purpose of Dwelo (circa 2018)
- Confluence - Dwelo Values
Contains the full value statements behind Dwelo Values: Bias Towards Communication, Inclusion, Ownership, Fun, and Growth Mindset
DweloCare Representative
Smart Apartments
- Reconnecting to Your Dwelo System
Resident facing video showcasing how to restart and properly connect the Dwelo hub
Smart Apartments
Vivint Conversion Project
- Vivint Conversion training video
Vivint Conversion was led by Product Marketing on the positioning and messaging around the Vivint Conversion process (taking a Vivint unit and turning it into a Dwelo Smart Apartment).
- Ring and Self-monitored security in installer app
The Ring and Self-monitored Security training is led by Product Management and showcases what will be added to the installer app.
DweloCare Representative
Access Control
- LMS Video CSM Perimeter Access: Live Training
Live training on what Access Control (then “perimerter access”) is and how to enable communities to utilize and understand its value.
- LMS - Door Codes | Access.dwelo
Training course enabling DCRs to understand what access.dwelo is and how ensure communities are set up to benefit from the mobile-keychain solution.
DweloCare Representative
Self-Guided Tours
- LMS - Self Touring course
Training on how Self Touring works segmented by various user experiences
DweloCare Representative
Managed WiFi
DweloCare Representative
Dwelo Services
- LMS - Manager App
A Manager Solutions webpage hosting trainings for Dwelo-specific application utilities. This includes the following trainings: Unit Alerts, Vacant Unit Settings, Dwelo & Yardi (WIP), Resend Activation Email, Door Codes | Access.dwelo, and Dwelo & Ring
- LMS - Works with Dwelo
Integration and Partnership webpage hosting trainings, including: Self Touring (Pynwheel), Alexa & Google, Access Control (Prodata Key), Dormakaba, Yardi (WIP).
